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The True Turn carries a 1-Year Limited Warranty which covers any defects or damages to the TrueTurn under normal use during the Warranty Period.
In circumstances where you consider that a product is defective, you should promptly contact us using the form below with details of the defect. We will review your request and reply with further instructions.


If you are not satisfied with your TrueTurn you may return it up to 30 days from the date of delivery for a Full Refund, less a 10% re-stocking fee.

In the event you need to send your TrueTurn back, please ship it to the following address:

TrueTurn, Inc.
14423 N 73rd Street
Scottsdale, AZ 85260

Please contact us via email at info@trueturnpro.com with your Customer name, Order Number and reason for returning your TurTurn, prior to shipping it back to us.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect and/or a refund.


Find out now with our FREE Back Stabilization Assessment and find out what level exerciser we would categorize you in and how you should approach using the TrueTurnPro!